R
Reelo
WhatsApp Header Setup
Tap this — it jumps you straight to the checker form
Required before Meta review

Is your website
ready for Meta approval?

Before Meta approves your WhatsApp display name, it checks your website too. We scan your live site against everything Meta looks for — right here, in under a minute.

✓

Live & public

No login walls or "under construction" pages.

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✓

Legal name visible

Your registered entity name shown somewhere on-site.

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✓

Display name linked

Brand name visibly connected to the legal entity.

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✓

Consistent spelling

Same casing and spacing as your WhatsApp request.

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✓

Working contact

A reachable phone number, email, or contact form.

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✓

Language match

Site content matches your requested display language.

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Enter your details

Takes under a minute · reads your live site directly

✓
✓
This is the name customers see on WhatsApp. Type it exactly as requested — casing and spacing matter.
If you're requesting the name in a specific script, your site's core content should match that language.
Explained simply

Each must-have, in plain English

Tap any item to open it up — a simple explanation, a good vs. bad example, and a 10-second test you can run yourself.

1

Live & public

Anyone should be able to open your site — no login, no "coming soon."

▾

When Meta's reviewer clicks your website link, it needs to open right away — just like any normal website you'd visit. Nothing should block them from seeing it.

✓Anyone, anywhere can open reelo.io in a private/incognito window and the site loads immediately.
✕The site asks for a password, shows "Under Construction," or is a staging link only your team can open.
🧪Try it: open your site in an incognito/private browser window with no saved logins. If it loads normally, you're good.
2

Legal name is visible

Your exact registered business name has to appear somewhere on the site.

▾

Your business has an official registered name — the one on your GST certificate or incorporation papers. That exact name needs to appear on your website, word for word, usually in the footer, About page, or Contact page.

✓Footer reads "© 2026 Reelo Solutions Pvt. Ltd." — matching the GST document exactly.
✕The footer only says "Reelo" with no legal entity, or the spelling doesn't match the GST doc.
🧪Try it: press Ctrl/Cmd+F on your site and search for your exact legal name. It should highlight at least once.
3

Display name is clearly linked

If your brand name differs from your legal name, the site must connect the two.

▾

If the name you want on WhatsApp (like "Reelo") is different from your full legal name (like "Reelo Solutions Pvt. Ltd."), your website has to show that these two names belong to the same business. This is the single most common reason approvals get rejected.

✓Footer text reads "Reelo, powered by Reelo Solutions Pvt. Ltd."
✕The site only shows the legal name, and "Reelo" never appears anywhere connected to it.
🧪Try it: search for your brand name on the site — does it appear right next to, or clearly linked with, the legal name?
4

Consistent spelling, spacing & casing

Your brand name should look exactly the same everywhere.

▾

Computers treat "Coffee King", "CoffeeKing", and "coffee king" as three different names. Your website needs to spell your brand name exactly the way you're requesting it on WhatsApp — same capital letters, same spacing.

✓Requesting "Reelo" on WhatsApp, and the website says "Reelo" everywhere — logo, footer, everywhere.
✕Requesting "Reelo", but the site's logo says "REELO" and the footer says "Reelo App."
🧪Try it: write down exactly how you're requesting the name on WhatsApp, then search the site for that exact spelling.
5

Working contact details

A real phone number, email, or contact form a customer could actually use.

▾

Meta wants proof a real customer could actually reach your business — a phone number, email address, or contact form that genuinely works, ideally matching the details you submitted for verification.

✓A "Contact Us" page with a phone number that rings, or a form that sends an email successfully.
✕A phone number that's disconnected, or no contact info anywhere on the site.
🧪Try it: call the number or send a test email/form submission yourself right now.
6

Language match

If you're requesting a specific script, the site content should match it.

▾

If you're asking for your WhatsApp display name in a specific script — like Hindi or Tamil — the main content on your website should be in that same language, not just English.

✓Requesting the name in Hindi, and the site has real Hindi content (or a Hindi version).
✕Requesting Hindi, but the entire site is only in English with no Hindi anywhere.
🧪Note: if you're not requesting a specific script, this one doesn't apply — English is treated as the default.
Worth a manual glance too

Common reasons approvals get rejected

A few things the checker flags but can't fully judge for you — quick to eyeball before you submit.

✕

Legal name doesn't match the GST/incorporation document — typos, an old entity name, or a franchise name used instead of the legal name.

✕

Generic or location-only display name — names like "Bakery" or "Mumbai Store" aren't distinctive to one business, so Meta rejects them.

✕

No mention of the brand/display name anywhere — Meta can't establish the relationship between your legal name and the name you're requesting.

✕

Site under construction or broken — or it's only a social-media bio-link page instead of an actual website.

✕

Restricted words in the display name — "Official," "Verified," or any Meta product name (WhatsApp, Facebook, Messenger).

2-minute self-check before you submit

  • Open the website in an incognito window — does it load without any login?
  • Search the page for your legal name — does it show up?
  • Search for your requested display name — does it show up, spelled exactly right?
  • Is there a visible way to contact the business — phone, email, or form?